The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.

Policies

Shipping Policy | Returns Policy | Terms & Conditions


Shipping Policy

All domestic orders with merchandise over $75 ship free! Simply choose "Free Shipping" at checkout. All orders shipping to APO/FPO addresses ship free, as well: just another way of saying "Thank you" to our active duty customers!

Most orders placed Monday through Thursday will be out next business day, usually in 24 hours or less. Most orders placed on Friday will be out the following Monday or, if a government holiday, on the next business day. Most orders made on Saturday or Sunday will be out first thing Monday morning.

VeteranLiquids.com ships all domestic merchandise via the United States Postal Service, and provides the option of FedEx or USPS on international shipments.

Due to state laws, vape juice cannot be shipped to Arkansas, Delaware, and Utah. Due to state licensing and compliance requirements, we're currently unable to ship to California, Indiana, Iowa, Pennsylvania, and Washington - though we're working with those states to make sure you can get your Veteran Liquid as soon as possible, so watch this space!

International Orders

We can ship to virtually any address in the world. International orders have the option of FedEx or USPS. Please note that there are restrictions on some products, and some products cannot be shipped to international destinations. International customers, before placing your order please consult your local laws on importing e-liquid before ordering. Our official labels will include the nicotine content, as well as other important information (including safety warnings), and will be placed on each bottle. An invoice with final price will also be included with the package.

Your package will be marked as e-liquid or e-cigarette accessories; there will be no exceptions. Veteran Liquids will not be held responsible for packages that are lost in transit because of, but not limited to: errors made by the shipping company, errors made by the customer, confiscation by customs, etc. All international orders will be placed at the risk of the consumer due to lack of control over the package once it leaves US customs. For shipping insurance, please contact us before ordering.

Back to Top

Returns Policy

You may return most new, unopened items within 24 hours of delivery, for store credit or exact replacement of product, exclusively in the event that you received a defective or incorrect product. We will pay the return shipping costs if the return is a result of our error. Returns are handled on a case-by-case basis and authorized at our discretion.

Warranty on Vape Juice

There is no warranty on e-liquid, unless the error is ours. All e-liquid must be inspected and tested by the customer upon receipt and the customer must notify us within 24 hours of the time stamped delivery if a product is found to be defective. The customer must notify us of defective e-liquid within 24 hours of receiving shipment to qualify for refund or replacement. All e-liquid orders are custom-filled during the order fulfillment process. Therefore, once your e-liquid order has been filled, the purchase is complete and cannot be returned or refunded even if it has not been shipped from our facility or received by the customer. Also, due to the consumable nature of these products, and the inability to reuse or resell once they have left our facility, returns or refunds are not allowed for any type of e-liquid ordered unless the error is ours.

Incorrect Orders

Veteran Liquid is not responsible for orders that are placed incorrectly. We reserve the right to refuse returns or exchanges of products on orders that were filled as ordered. If you have questions or are unsure regarding a product, please contact us before placing your order. We would be happy to provide further product description, clear up any confusion, or provide advice about the products we sell.

If your order is received and contains incorrect items or is missing items, then you must notify us within 24 hours of receipt of the package. We will certainly fix any mistakes that we have made, but we must be notified in a timely manner.

Back to Top

Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Veteran Liquids. The collective work includes works that are licensed to Veteran Liquids. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Veteran Liquids or purchasing Veteran Liquids products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Veteran Liquids or to purchase Veteran Liquids products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Veteran Liquids. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Veteran Liquids used in the site are trademarks or registered trademarks of Veteran Liquids.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Veteran Liquids disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Veteran Liquids does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Veteran Liquids does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Veteran Liquids shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Veteran Liquids has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Veteran Liquids product is mistakenly listed at an incorrect price, Veteran Liquids reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Veteran Liquids reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Veteran Liquids shall issue a credit to your credit card account or offer store credit in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Veteran Liquids without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Veteran Liquids may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Veteran Liquids.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of Michigan, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Veteran Liquids products) shall be in the state or federal courts located in Oakland County, Michigan. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Veteran Liquids products) must be commenced within one (1) year after the claim or cause of action arises. Veteran Liquids' failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Veteran Liquids may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Veteran Liquids or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Veteran Liquids does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Veteran Liquids is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Veteran Liquids reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Veteran Liquids in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Veteran Liquids, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Veteran Liquids may link to sites operated by third parties. However, even if the third party is affiliated with Veteran Liquids, Veteran Liquids has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Veteran Liquids. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Veteran Liquids seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Disclaimer

These products are not intended to diagnose, treat, cure or prevent any disease. Information and statements made are for educational purposes and are not intended to replace the advice of your health care professional. By purchasing these products, you agree to use products at your own risk. Under no circumstances will Veteran Liquids be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused in connection with use of, or reliance on any product on this site. Our products are intended for ADULTS only, 18+ unless restricted by different age based on State specific laws. Our Products are not to be used by anyone under the legal smoking age of the state they reside in. Other Groups that should consult a physician before use Included (but are not limited to): Those who suffer from heart disease or high blood pressure; pregnant or nursing women, or those thinking of becoming pregnant; those allergic to nicotine or PG-based products.

NOT FOR SALE TO MINORS. Products sold on this site may contain nicotine which is a highly addictive substance. CALIFORNIA PROPOSITION 65 - Warning: This product contains nicotine, a chemical knowns to the state of California to cause birth defects or other reproductive harm. Products sold on this site are intended for adults. You must be of legal smoking age in your territory to purchase products. Please consult your physician before use. E-liquid on this website may contain Propylene Glycol and/or Vegetable Glycerin, Nicotine and Flavorings. Our products may be poisonous if orally ingested. Products sold by Veteran Liquids are not smoking cessation products and are not intended to treat, prevent or cure any disease or condition. For their protection, please keep out of reach of children and pets. Read our terms and conditions page before purchasing our products. USE ALL PRODUCTS ON THIS SITE AT YOUR OWN RISK!

Back to Top

WARNING: This product contains nicotine.
Nicotine is an addictive chemical.
Veteran Liquids Logo

Due to state regulations, the legal age to purchase may vary. Please confirm your age using the chart below to continue.

18+ 19+ 21+
All US States Unless Specified Alabama, Alaska, Utah California, Hawaii, Iowa, Maine, New Jersey, Oregon